Ordering Process
At ROYA , we have designed a seamless and secure ordering process that reflects our commitment to simplicity, transparency, and customer satisfaction. Each order is handled with precision and care to ensure your experience is as refined as the product itself.
To begin your purchase, simply browse our collection and select the desired product. Once you’ve made your choice, click “Add to Cart” to review your selection. You may continue shopping or proceed directly to checkout when you’re ready. At checkout, you will be prompted to provide your billing and shipping information, along with your preferred payment method. Before confirming your order, please review all details carefully to ensure accuracy.
After your order has been successfully placed, you will receive an email confirmation containing your order summary and unique reference number. This serves as proof of purchase and allows you to track the progress of your order. Once your package has been dispatched, you will receive a shipping confirmation with tracking details so you can follow its journey to your doorstep.
All orders are processed within a reasonable timeframe, and delivery times may vary based on your location and local courier operations. International orders may be subject to customs procedures and additional duties or taxes, which are the responsibility of the customer. We take every measure to ensure that your order arrives safely, beautifully packaged, and in pristine condition.
Should you experience any issues during the ordering process, our customer support team is available to assist you at [contact@roya-official.com]. Your satisfaction is at the heart of everything we do, and we take pride in offering a shopping experience that embodies modern luxury — effortless, elegant, and reliable.
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